Warranty Warranty

Thank you for your interest in the products and services of

This Limited Warranty applies to physical goods, and only for physical goods, purchased from

What does this limited warranty cover?

The warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems? will either repair the Product at no charge, using new or refurbished replacement parts or replace the defective product with a new device.

Shipping Costs

The customer is responsible for the return shipping fee. will pay shipping costs for the replacement unit.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from is 2 years from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

  • Conditions, malfunctions or damage not resulting from defects in material or workmanship
  • Open the TV Box plastic case/chassis
  • Flash the firmware
  • Perform any firmware updates without authorization from

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.